Terms & Conditions

Welcome to GS Corporation BD. By accessing and using our website (www.gscorporationbd.com), you agree to comply with and be bound by the following Terms & Conditions. These terms are designed to ensure transparency, trust, and a smooth service experience for all customers.

1. Company Information

GS Corporation BD is a trusted supplier of water purifiers, RO systems, water filters, spare parts, and related accessories across Bangladesh.

Contact Information

📍 Showroom Address: 760/2 West Kazipara, Mosjid Road, Mirpur, Dhaka, Bangladesh

📞 Mobile: +88 01551805144 / 01575-200456

📧 Email: gscorporationbd1@gmail.com

🌐 Website: www.gscorporationbd.com

2. Products & Services

We strive to provide accurate product descriptions, specifications, pricing, stock status, and images on our website. However, product details may occasionally change due to manufacturer updates or technical reasons without prior notice.

All products displayed on the website are subject to stock availability.

3. Orders & Payments

1. Customers must provide accurate billing, shipping, and contact information during checkout.
2. Orders will be confirmed only after successful payment verification or order confirmation.
3. We reserve the right to cancel any order in case of pricing errors, fraudulent activity, or stock unavailability.
4. Payments can be made through secure online payment gateways, mobile banking, debit/credit cards, or other available methods.

4. Delivery Policy

Estimated delivery timelines are:

1. Inside Dhaka: Within 5 working days
2. Outside Dhaka: Within 10 working days

Delivery times may vary due to courier delays, weather conditions, political situations, or other unavoidable circumstances.

5. Return & Refund Policy

Customers may request a return or refund if:

1. Wrong products are delivered
2. Products are damaged during delivery
3. Manufacturing defects are found

Return Conditions

Returned products must be:

1. Unused
2. In original packaging
3. In resalable condition

Customers must contact us before returning any product. We may request images/videos for verification purposes.

Refund Processing Time

Approved refunds will be completed within 7–10 working days after verification and approval.

Non-Refundable Conditions

Refunds or returns will not be accepted if:

1. The product has been used
2. Physical damage is found
3. Original packaging/accessories are missing
4. Damage occurs due to customer mishandling

Shipping or delivery charges are non-refundable.

6. Warranty & Free Service Policy

1-Year Motor Replacement Guarantee

GS Corporation BD provides a 1-Year Replacement Guarantee only for the motor/electrical parts of selected water purifier systems across Bangladesh.

If any manufacturing defect occurs within the warranty period, the motor will be replaced according to company policy.

5 Years Free Service Warranty (Dhaka City Only)

We provide 5 Years Free Service Warranty only within Dhaka City.

Customers outside Dhaka City are not eligible for this free service warranty.

Important Service Conditions

1. During the warranty/service period, technician conveyance/visit charges must be paid by the customer.
2. If any spare parts, filters, accessories, or replacement items are required, the customer must bear those costs.
3. GS Corporation BD only waives the service charge during the valid warranty period.

Warranty Does Not Cover

Warranty will not apply for:

1. Physical or accidental damage
2. Misuse or negligence
3. Unauthorized repair or modification
4. Voltage fluctuation or electrical accidents
5. Consumable items such as filters, membranes, cartridges, etc.
6. Damage caused by external factors beyond company control

7. Stock Availability

We try to maintain accurate stock information on our website. However, stock discrepancies may occasionally occur.

If any ordered item becomes unavailable:

1. Customers may wait for restocking
2. Choose an alternative product
3. Or request a refund for unavailable items

8. Order Cancellation

Orders can be canceled before dispatch.

If the order has already been shipped, cancellation requests will follow the Return & Refund Policy.

9. Damaged or Lost Parcels

If a parcel is received damaged or appears lost during transit, customers should contact us immediately.

📞 Hotline: +88 01551805144

After investigation:

1. Damaged products may be replaced
2. Lost parcels may be refunded or resent

10. Privacy Policy

GS Corporation BD respects customer privacy.

Customer information is collected only for:

1. Order processing
2. Product delivery
3. Customer support
4. Service improvement

We do not intentionally share customer information with unauthorized third parties.

11. Third-Party Responsibility

GS Corporation BD is not responsible for:

1. Courier delays
2. Third-party payment gateway issues
3. External website links or services

Any third-party advertisement or external service used on the website remains the responsibility of the respective provider.

12. Intellectual Property

All website content including:

1. Logo
2. Images
3. Product descriptions
4. Graphics
5. Website design
6. Text content

are the property of GS Corporation BD and may not be copied or reused without permission.

13. Website Usage

Users must not:

1. Misuse the website
2. Attempt unauthorized access
3. Spread malicious software
4. Use false information while ordering

GS Corporation BD reserves the right to refuse service or cancel suspicious orders.

14. Changes to Terms & Conditions

GS Corporation BD reserves the right to modify or update these Terms & Conditions at any time without prior notice.

Continued use of the website after changes indicates acceptance of the updated terms.

15. Contact Us

GS Corporation BD

📍 760/2 West Kazipara, Mosjid Road, Mirpur, Dhaka, Bangladesh

📞 +88 01551805144 / 01575-200456

📧 gscorporationbd1@gmail.com

🌐 www.gscorporationbd.com

Tagline: নিরাপদ পানির বিশ্বস্ত নাম